Fujitsu, Mitel offer enterprise cloud telphony in Canada

Two ICT providers are now offering cloud-based telephony to Canadian enterprises. Fujitsu America said this month that it is selling a hosted Microsoft Lync service called Cloud Enterprise Service Connect, run from data

Published on: August 1st, 2014 Howard Solomon

Mitel acquires contact centre supplier Oaisys

Canadian unified communication solutions company Mitel Networks is expanding its presence in the contact centre space with the acquisition today of recording software maker Oaisys. Oaisys, which was founded in 1996 in Cambridge,

Published on: March 4th, 2014 Nestor E. Arellano

Mitel overhauls contact centre

Some IT suppliers describe an overhaul of their applications in flowery language.  But an official at Mitel Networks was pretty blunt in picturing the latest version of one of its main products. “Our

Published on: February 13th, 2014 Howard Solomon

Canadian communications firm buys European cloud provider

On the eve of its merger with Mitel Networks, Toronto’s Aastra Technologies has bought a European provider of cloud-based multi-tenant enterprise communications solutions. Aastra said Monday that has bought Telepro Ltd. of Stockholm

Published on: January 20th, 2014 Howard Solomon

Mitel frees video collaboration from the boardroom

With the release of a new mid-range multimedia communication device Wednesday, Mitel Networks Corp. aims to make the mobile workplace more affordable.The company’s new UC360 is a sleek-looking piece of touch-screen hardware for

Published on: June 20th, 2012 brian bloom

Mitel polishes unified communications suite

The Canadian entry in the unified communications suite battle has upgraded its flagship product with features to make it easier for users to collaborate.Ottawa’s Mitel Networks Corp. said Tuesday that version 4.0 of

Published on: March 6th, 2012 Howard Solomon

Mitel, VMware offer desktop contact centre solution

Contact centres that want to take advantage of virtual desktop technology have another option from a Canadian company.Mitel Networks said Monday it has integrated its Contact Centre Solution with VMware’s View thin client

Published on: February 13th, 2012 Howard Solomon

Mitel adds video presence to desktop client

With organizations increasingly testing the uses of videoconferencing, Mitel Networks Inc. has made it easier to launch point-to-point desktop video from its client application. The Ottawa company said Monday that Unified Communicator Advanced 4.0,

Published on: March 21st, 2011 Howard Solomon

Memorial University to roll out BlazeCast

Newfoundland’s Memorial University is working on a telecommunications network that would use IP communications to send emergency alerts to landline phones, computers and cellular phones.“The provincial government wanted the university to put in

Published on: August 20th, 2010 Greg Meckbach