Innovations in banking are coming

With all the paradigm shifts occurring in the world of ICT – specifically social networks, mobility, big data and cloud computing – there can be little doubt that traditional institutions such as banking

Published on: April 1st, 2014 Don Sheppard

U.S. a magnet for Canadian card fraudsters

Brian Bloom is a staff writer at ComputerWorld Canada. You can find him on Google+. He covers enterprise hardware and software, information architecture and security topics.With secure chip technology now hardwired into almost

Published on: March 12th, 2012 brian bloom

Customer service key to the future of banking: CIOs

Mobility, security and outsourcing top the list of technology priorities in the finance sector, according to a panel of IT leaders from ANZ, CBA and Greater Building society. Panellists -- including executive general manager

Published on: May 11th, 2010 lisa banks

Credit Suisse boosts IT staff

Investment bank Credit Suisse has increased its workforce by 1,600, including IT staff, since the beginning of last year - as it turned in an increased profit.In its results announcement for the end

Published on: April 28th, 2010 anh nguyen

Switchboard routes multichannel support calls

A Toronto-based company wants to change how businesses approach modern-day customer support by helping them incorporate social media and mobile technologies as communication channels. There are challenges to interactive voice response (IVR) systems –

Published on: January 4th, 2010 Kathleen Lau

Canadian Western Bank gets an IT makeover

While many CIOs now find themselves in a bare-knuckle brawl with the economic downturn, some have managed to stay well clear the fray. Such is the lot of Darrell Jones, Vice President and

Published on: August 11th, 2009 David Carey

CARE seeks partners for mobile phone banking in Africa

Most of us use cell phones to make phone calls, send text messages, take pictures, surf the Web or listen to music. Humanitarian organization CARE hopes to add another function to that list:

Published on: June 5th, 2009 Angela Cherry

Indian outsourcers will be hit by U.S. financial crisis

BANGALORE - Indian outsourcers will be hit by the continuing crisis in the U.S. financial services sector, according to analysts. "The key question is whether the crisis has already hit rock-bottom, or is

Published on: September 24th, 2008 John Ribeiro

Market turmoil could mean boost for India’s IT industry

TOKYO - India's IT and outsourcing industry could see a mid-term boost from the current turmoil in the financial markets, the president of India’s National Association of Software and Services Companies (NASSCOM) said

Published on: September 15th, 2008 Martyn Williams