Taking UC to the next level

We live in a world of instant communication, where winning business means serving customers when and where they want to...

Sponsored By: Avaya

The SCTC wants to bring UC to university students

TORONTO - Students don't know what types of jobs and opportunities are available in the unified communications (UC) space. That's...

November 18th, 2016 Alex Radu

Why Genesys must avoid following in Avaya’s footsteps

In the realm of communication technologies, Interactive Intelligence (ININ) is a small player. Yet, it's an industry leader known for its innovative “out-of–the-box”...

September 20th, 2016 Emily Nielsen

Next Generation Technology: A challenge or an opportunity?

Do you have an IT infrastructure plan in place? How does your company implement data analytics? Are you aware of...

Sponsored By: Avaya

The Real World Challenges of Integrating Next Generation Technology

Next generation business developments are taking a rapid turn, and many organizations face real-world challenges when applying the latest technologies...

Sponsored By: Avaya

Avaya targeted by BlackBerry for alleged patent violations

Some of Avaya Inc.’s products are potentially under fire from BlackBerry for copyright infringement. The Canadian smartphone maker has filed lawsuits in...

August 9th, 2016 IT World Canada Staff

Avaya Zang

Avaya launches Zang, cloud communications for an app world

It's not every day that an established company unveils a new standalone business, but that's just what Avaya did March...

March 17th, 2016 Dave Yin

Avaya WLAN 9100 Series: Top 10 things you need to know

Avaya WLAN 9100 Series: Top 10 things you need to know

Avaya WLAN 9100 Series delivers wired-like performance and predictability to your mobile users and today’s wireless office. Providing application-level visibility...

March 6th, 2016 IT World Canada Team

Engagement Everywhere

Engagement Everywhere

The digital revolution has happened. Commerce is changing again, unbound from prior models. Goods and services are sold and information...

December 13th, 2015 IT World Canada Team