Rogers, Telus insist on warrants for subscriber information

When the Supreme Court of Canada ruled last month that police needed a search warrant to get basic subscriber information from Internet providers, it seemed clear that if law enforcement agencies only had

Published on: July 17th, 2014 Howard Solomon

#FollowFriday: Canadian Telecom Summit edition

It's best known as a place where regulatory issues are debated among incumbents and challengers, but this year's Canadian Telecom Summit reflected how smartphones and other mobile technologies have made communication service providers

Published on: June 20th, 2014 Shane Schick

Industry Canada once willing to let incumbents buy startups: Rogers

The Harper government has virtually declared that incumbent carriers won't ever be able to get hold of prized AWS spectrum of wireless startups. But that wasn't always Ottawa's plan, a Rogers Communications Inc.

Published on: June 18th, 2014 Howard Solomon

It’s time carriers did better, says new Rogers chief

The telecom industry has invested billions in new wireless networks but it isn't making it easy for cellphone users, says Rogers  Communications' new chief executive. "I don't think we're delivering on the promise

Published on: June 16th, 2014 Andrew Brooks

Are Canada’s telcos at a security tipping point?

Telecommunications providers are giants targets for cyber-attacks because they are hubs for digital traffic. Which is why they have to shift from being reactive to proactive, a telecom conference in Toronto was told

Published on: June 16th, 2014 Andrew Brooks

B.C., Rogers announce $450 million wireless coverage plan

The B.C. government is partnering with Rogers to expand the province's wireless networks. The $450-million, three-year plan will expand wireless coverage in more than 70 communities in the province's northeast, Interior, Lower Mainland

Published on: June 13th, 2014 Andrew Brooks

Rogers, TekSavvy reveal law enforcement data demands

Law enforcement agencies made just over 174,900 requests to Rogers Communications Inc. last year for customer information, the carrier said this week, one of two service providers to offer detailed metrics on what

Published on: June 5th, 2014 Howard Solomon

Rogers, Vodafone ink partnership

Wireless users at large multinational corporations are among those who might benefit from Rogers Communications' new partnership with U.S.-based Vodafone. Under the pact, announced this morning, Rogers becomes Vodafone's exclusive partner here. The

Published on: June 3rd, 2014 Howard Solomon

Rogers re-engineers with new customer service strategy

Rogers Communications Inc. last week unveiled a multi-year plan to work on improving the company’s less-than-stellar reputation for customer service, while building its revenue and cash flow vis-a-vis its competitors. Rogers says the

Published on: May 26th, 2014 Andrew Brooks