Executives and technical staff from independent Internet service providers across the country are gathering in Toronto today for a three-day conference on surviving in an industry that has become dominated by telephone and cable carriers.
But all eyes will be on Ottawa, where on Tuesday the Canadian Radio-television and Telecommunications Commission (CRTC) releases a decision on how those incumbents can price their wholesale access for high speed residential service to the smaller ISPs.
“The decision … is going to be a landmark for this industry,” says William Sandiford, president of the 20-member Canadian Network Operators Consortium (CNOC), the lead organizer of the conference which represents some of the larger ISPs in the country including Distributel Communications of Ottawa, Primus Telecommunications Canada of Toronto and Chatham, Ont.-based TekSavvy Solutions. Sandiford is president of Telnet Communications of Oshawa, Ont.
“For the competitive ISP industry to continue to thrive in Canada, we need a decision that clearly has competition in mind. If that’s the case then business will be absolutely booming.” If not, ISPs will have to consider their options, he said.
Tom Copeland, who owns ISP Eagle.ca of Coburg, Ont. and heads the Canadian Association of Internet Providers (CAIP), a group of about 35 ISPs, said there are some independent providers who are surviving on “razor thin margins.”
“A bad decision will hurt them significantly,” he said, “some to the point where they can’t recover.”
Independent ISPs get their connectivity to the Internet by buying wholesale Internet access. Tuesday’s decision will actually be the second attempt the CRTC has made to decide the proper wholesale billing framework for incumbent carriers when selling connectivity to independent ISPs.
The first was a decision issued last fall and finalized earlier this year that allowed Bell Canada -- the largest provider of access to ISPs -- to impose what it called usage-based billing (UBB). The commission agreed with Bell that in order to ensure residential subscribers didn’t overwhelm the phone company’s network by taking advantage of the unlimited data plans some ISPs were offering, Bell could change its wholesale price structure to link pricing to the amount of data a subscriber uses Bell had already adopted usage-based billing for its own residential subscribers. The effect would be to eliminate the ability of ISPs to offer unlimited data plans. The decision was similar to one the commission made several years before for cable carriers.
ISPs protested that the decision meant their residential Internet plans would be identical to the carriers’, wiping out a competitive advantage. The commission doesn’t regulate retail Internet pricing, but ISPs said the decision’s effect was plain.