Adtran Inc. (NASDAQ:ADTN) of Huntsville, Ala. has announced three unified communications software products designed to combine voicemail, faxing and text-to-speech conversion for corporate users.
Although Adtran already makes private branch exchanges (PBXs), the Business Communications System and Enterprise Communications Server could work with hardware from other vendors, such as Nortel Networks Corp. and Avaya Inc., which has agreed to buy Nortel’s enterprise products.
“We can extend unified communications to existing PBXs,” said Jeff Wissing, Adtran’s senior product manager for unified communications. “We use integration hardware to connect to thing like a Nortel or Avaya PBX, things like ‘find me follow me’ and
inbound and outbound faxing.”
The NetVanta Business Communications System for small to mid-sized businesses can accommodate up to 100 users per server and can support Internet Protocol (IP) telephony. NetVanta Enterprise Communications Server can support more than 2,000 users per server. Both work only on Microsoft Corp.’s Windows operating system and also work with time division multiplexing (TDM) systems.
The NetVanta Business Application Server, which handles more than 200 concurrent calls, is designed to let non-technical staff customize their telecom processes.
“You don’t have to be a programmer to set up these applications and integrate these functions into your current systems and databases,” said Chris Thompson, Adtran’s senior product manager for voice.
Pricing depends on user configuration, but small firms could expect to pay US$29 per user for the Business Communications System software alone, not including the server. At the enterprise level, companies could expect to pay US$45 to US$56 per seat for Enterprise Communications Server, Wissing said.
The NetVanta UC products were originally made by ObjectWorld Communications Corp., an Ottawa firm Adtran acquired late last year.
“Since the acquisition, we rebranded it, we added some capabilities,” Wissing said. For example, users can go into their Microsoft Outlook contact list, find someone they want to call and initiate that call by clicking on the phone number.