Michael Harrison

There is no doubt that IP telephony is the way of the future, but the technology is still adolescent and poses a number of adoption challenges for enterprises. Here's a look at some of the key issues CIOs should be aware of. And some sound advice on determining whether your organization is ready to take the VoIP plunge.

Web services have emerged as one of the leading enterprise technologies allowing companies to enhance their relationships with suppliers, clients and business partners by sharing Web-based applications.