The Business Value of IBM's Exceptional Digital Experience Solutions Sponsor: IBM Canada Ltd

The Business Value of IBM’s Exceptional Digital Experience Solutions

Increasingly, however, the need to reach customers, partners, and employees effectively via a growing number of digital channels has spurred demand for one digital experience platform – one that enables companies to define and deliver consistent cross-channel experiences.
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Download “IBM’s Exceptional Digital Experience Solutions” to understand the economic impact of one platform and what it can mean for your organization. Complete with a decision economics framework for evaluating your own approach, this IDC study evaluates companies that have adopted IBM’s solutions to build and deploy publicly-facing Web sites and customer portals, replacing a combination of point solutions, in-house labour, and consulting.  It found that IBM customers attained a 500% ROI overall and recouped their initial investment in under seven months.

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