From cutting energy consumption to reducing data centre footprint to driving rapid provisioning and faster service deployment, virtualization offers many potential benefits to organizations that are able to leverage the technology. However, virtualization also comes with a measure of challenges and complexity and among the main concerns of IT departments is how to effectively monitor their virtual environments.

Swiss remote management software maker Kaseya Ltd. today said Traverse, its new software-as-a-service (SaaS) solution which enables IT organizations to “proactively” monitor and manage their multiple cloud environments without the minimum amount of IT personnel. The solution is available today through a subscription model.

“Managing cloud environments are a complex undertaking and time to value is critical,” said Yogesh Gupta, CEO of Kaseya. “Traverse enables IT departments and managed service providers (MSPs) to proactively monitor and manage todays cloud, on-premise, hybrid and virtualize environments.”

“Many businesses today are adopting cloud computing but one of the critical challenges they face is how to monitor their virtual environment when virtual machines and services are rapidly being created,” said Jeff Keyes, senior product marketing manager at Kaseya. “For example, if a switch in a virtual environment goes down it’s very hard to determine which areas of the network are being affected or at greatest risk.”

Traverse is an easy to deploy and easy to use solution that provides a service-centric view of a company’s distributed cloud and data centre infrastructure. In many deployments, a single IT personnel is all that is needed to look after a virtual environment monitored by Traverse, said Keyes.

The solution, maps business services to the underlying IT infrastructure components that support them, said Keyes. In this way, users can easily pinpoint which services or groups are affected by a network or server or application problem.

Traverse also comes with a service level agreement (SLA) dashboard that provides real-time updates on the SLA of business services and IT components and produces a graphical NetFlow report that provides insight into traffic patterns related to specific applications and services.

The solution also “learns and remembers” normal patterns of behaviour of the network based on time of day, day of the week and month and time of the year. With this information Traverse is able to automatically set varying thresholds based on established patterns.

Traverse views system behaviour in the context of these patterns and when it spots anomalies immediately alerts IT operators. But, what is unique with the solution said Keyes, is that it has a built-in configuration management feature that can backup and restore the configuration of all managed network devices such as firewalls, switches and routers and alert operators when it detects that changes have been made to the configuration.

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