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Web 2.0 – it may be social, but is it profitable?

Executives from Digg, Foundry Group, Me.dium and other companies shared their thoughts on online advertising, while a Microsoft exec explained how many impressions it takes per month to makes $25 million. Why Digg’s founder hopes people are not using his site for work
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Web 2.0 and social networking is drawing a lot of eyeballs and visitors, but is it likewise generating dollars?

That was a question asked during a panel discussion on the topic, Is Web 2.0 Sustainable, during Microsoft’s MIX08 event in Las Vegas on March 6. Microsoft Corp. director of business development Don Dodge and a panel of social networking business experts considered where and how money can be made from online social communities.

Kevin Rose, founder of online content sharing community Digg, said success for him began modestly and grew rapidly as other online bloggers began to take notice of the modest community he began building. Rose started with a few hundred people who read his blog. He spent approximately $10,000 to run his Digg community site during the first six months.

“Good articles were getting promoted in Digg and users were taking notice,” he said. Webmasters on other sites would see traffic directed to and from Digg, blog about it, post Digg articles and tell other communities about it. “People see the traffic coming to blogs and sites and take notice of (where it came from) and tell people about it.”

In general, social network communities don’t generate a great deal of money, the panel noted. Most revenue generated by online social communities comes from advertising, but it can take a whole lot of page views by visitors to generate significant advertising dollars. Dodge presented a model that showed, at a CPM (cost per thousand impressions) rate of 50 cents, it takes 42 million impressions a month to generate $250,000 or 4.17 billion impressions to generate $25 million dollars. A CPM rate of $10 takes two million impressions each month to generate $250,000 or 208 million to generate $25 million.

Ryan McIntyre, a venture capitalist for Foundry Group said audience targeting is key. “The more targeted you are the higher the CPM (rate) you can achieve,” he said.

Dave McClure, a blogger and self-described Silicon Valley geek who hosts online community500 Hats, warned that it’s dangerous to rely too heavily on sponsorship and advertising to sustain your online community, particularly with the spectre of a significant downturn in the U.S. economy. Such advertising dries up quickly.

Subscriptions and lead generation are other more creative and sustainable approaches, McClure said, although he admitted there are currently few successful paid subscription models that work.

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“They have to be unique,” he said. And subscription fees should be somewhere less than $20 dollars a month, which most subscribers would consider “effectively free.”

You should look to incorporate some element of subscriptions for under $20 dollars,” McClure advised.

However, Kimbal Musk, CEO of Me.dium, a company that is pioneering a new “social browser” tool warned of competitors seeded and funded by venture capitalists that often undermine subscription-based content models by offering low-cost or free high-quality content

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"Privacy is dead"... not reallyReply to this commentReport an innapropriate comment
Robert Scoble of FastCompany.com put it bluntly. "Privacy is dead,” he said. “My 14-year-old kid just doesn’t care about privacy.” Some fourteen year old kids may not care about privacy but adults and many kids do. The reaction from a wide demographic to data breaches and social network’s violation of their "compact" with their members has been strong and uniformly negative causing companies to significantly change their practices. These privacy violations have also led to proposed legislation and current legislation being significantly enhanced to protect our right to privacy. It’s not easy but it is consideration that every company needs to consider as part of their product and service offerings. Mr. Scoble’s comment is simply wrong, ill-informed and unhelpful albeit it makes a nice soundbyte akin to “information wants to be free” and “copyright is dead”.
Written by: Richard Shallhorn, from Toronto
RE: "Privacy is dead"... not reallyReply to this commentReport an innapropriate comment
Hi Richard: Thanks for the comment. I don't disagree with your sentiment, but I wouldn't suggest that Scoble's comment was "wrong." The reality is that a younger demographic does, in fact, generally seems much less concerned with privacy issues and many "social networking" online properties are taking advantage of that - and making millions of dollars from it. And, as someone who writes and sees value in ANY content I might contribute, I am definitely alarmed by suggestions that my work is sometimes NOT work and that I should be obliged to consider giving it away - especially with others profit (tremendous in some cases) from it. If someone's making money from it, then don't I or anybody who contributes deserve a piece of the action? I agree with your concern and I might agree that Scoble's comment might be considered morally wrong on some level. But he's certainly not wrong in terms of his understanding of Web 2.0/social networking dynamics and what works. He and the others on this panel have the millions of dollars to prove it:-)
Written by: Dan McLean, from
RE: Web 2.0 – it may be social, but is it profitable?Reply to this commentReport an innapropriate comment
Re: "My 14-year-old kid just doesn’t care about privacy.” Well, my kids don't care about the Constitution or the Charter of Rights either, but that doesn't mean it's not important. Or should we as a society just give them up because the kids don't care? Most of the time, when I hear the opinion that privacy doesn't matter, the opinion is coming from someone who has a vested interest in seeing personal privacy reduced.
Written by: Jon, from Toronto
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