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Just don't call them IT managers

As the market continues to pick itself up from the rubbles of the dot-com bubble burst of the early 2000, some major shifts are transpiring in the IT employment market.

The continued steady growth in business has led many companies to embark on significant IT transformation initiatives. As a result, recruiters in the IT space are noting some never-before-seen and previously dormant IT positions suddenly being in demand.

The definition of IT professionals has also changed, shedding their tech geek hats from the 90s and putting on a suit and tie tailored for the 21st century.

“When we’re dealing with companies, they are looking for people with more than just IT skills,” said Paul Swinwood, president of the Information and Communications Technology Council (ICTC) based in Ottawa.

IT professionals today must be able to possess or acquire knowledge of other domains or business units in order to keep themselves relevant in the marketplace, said Swinwood.

“If a pipeline company (for instance) is hiring an IT person, they want them to know hydraulics and process control. It’s the domain knowledge where we’re seeing a proliferation of titles,” he said.

Here’s a peek at some of today’s new and emerging roles.

Business systems analyst

Job description: Yet another re-emerging position, the BSA acts as the mediator between business and IT. Think of it as a dual role with the ability to transform from a tech geek to a business advocate.

Demand rationale: As the trend towards system upgrades continue to transpire in the enterprise, companies are looking for people to help bridge the gap between business and IT.

Hard skills/soft skills: The specific pre-requisites for a business analyst is often tailored to a specific company’s needs, said Lavoy. Some of the common requirements, however, include a strong IT and business background, at least two years’ experience in a similar role and strong interpersonal skills.

Salary range: $45,000-95,000

IT finance chief

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Your article hit on some great points. I can see the need for the role of Security Analysts, Business (System ?) Analysts and Project Managers. You will find that many organizations have these positions already. And you describe them quite well in your article. The "Offshore Project Manager" is more like an "Outsourcing Project Manager". "Offshore" is just the description of the location of the partner, not a different kind of business. Compare "Offshore" projects and "Outsourcing" projects, the only difference in focus is in the cultural difference area, which oursourcers have to worry about anyway, if you are outsourcing to a different region - like the South West US vs North East US. You are quite right that if the location is in Europe or Asia, the issues are more complicated and important. Since you will be dealing with people from a different corporate culture when you outsource, you would worry about ethics, legal, cultural, language, etc. anyway. The IT Risk Officer role seems to be a combination of "Security Officer" and "Project Manager." Creating this position would confuse the roles of these three position. IT is a tool for the business. Transportation and pitch fork are tools for the business too. I have never seen the need for a "Transportation Security Officer", or a "Pitch Fork Security Officer". The Security Officer should define the security requirements from the business point of view, and verify the proposed solutions from the Business Analyst and the Systems Analyst as per their compliance with the requirements defined. When the Security Officer defines the security requirements, he/she must include all the risk management requirements in the requirement. The management of the areas affected, with help from the Security Analyst, should also outline the business and IT risks, and methods to mitigate these risks. Creating an IT Risk officer only create another person for finger pointing, and another potential turf war risk.
Written by: Kwok Fung, from
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