Author: Directory Staff

Create more hours in a day with robotic process automation

There’s a new wave in robotic process automation. The robots have moved from the back office ..

Coffee Briefing, July 27, 2021 – Zoho’s free online invoicing solution; Hootsuite’s new CMO; Shopify’s new centralized chat tool; and more

Coffee Briefings are timely deliveries of the latest ITWC headlines, interviews, and podcasts. ..

Coffee Briefing, June 29, 2021 – AWS launches bug busting challenge; a podcast roundup; and more

Coffee Briefings are timely deliveries of the latest ITWC headlines, interviews, and podcasts. ..

Can AIOps transform your IT operations?

The job of managing an organization’s IT operations can be overwhelming. Now, IT leaders are ..

Three ways to keep up with cybersecurity demands

Many organizations are finding it harder to manage the increasing pace and sophistication of se..

Coffee Briefing, June 1, 2021 – Big tech and biometric data; updates from CompTIA, CENGN; and more

Coffee Briefings are timely deliveries of the latest ITWC headlines, interviews, and podcasts. ..

Microsoft Build announcements at a glance: Azure, Power platform get major updates

When Microsoft was founded more than 45 years ago, it was a developer tools company, and its fi..

Five tips to boost your customer experience

A dramatic change in the customer service landscape over the past year has many businesses revi..

Have AI chatbots come of age?

Conversations with chatbots are getting a lot more interesting. Fueled by artificial intelligen..

BlackBerry announces new endpoint and network security capabilities

This week, BlackBerry announced it’s extending its detection and response (XDR) strategy ..

Darktrace partners with Microsoft to help organizations close the security gaps across cloud environments

Cybersecurity firm Darktrace has partnered with Microsoft to provide mutual customers with ente..

IBM looks to address business AI adoption challenges with AutoSQL and partner program changes

When it comes to global AI adoption, it’s a case of good news and bad news, according to IBM,..

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