BENCHMARKING THE IT FUNCTION AND CIO ROLE IN CANADA
Playing Strong Offense and Defense is a Must
This year's survey results indicate that CIOs are simultaneously increasing upside opportunities, while mitigating downside risks. Offense refers to initiatives that are linked to innovation, achieving a competitive differentiation, demonstrating value-add, and strategic thinking. Defensive actions refer to initiatives focused on ensuring consistent, quality operations, generating efficiencies, maintenance and protection of systems and data, and providing additional value to lines of business.
