Bundling, the practice of packaging one telecommunications service with one or more other telco services and charging less for the resulting bundle than the total cost of the individual services combined, is widespread in the Canadian service provider market. Generally, bundling is thought to be a good thing for all parties. It lets service providers sell more services than they might normally be able to sell, because they’re selling combined services at a reduced rate. For enterprises, bundling gives them access to services they might not normally be able to afford.
George Horhota, president and CEO of Cannect, a Vancouver-based Competitive Local Exchange Carrier (CLEC), doesn’t believe bundling is always beneficial to the enterprise customer. He outlined the reasons why and recounted some of Cannect’s experiences in the burgeoning Canadian CLEC market in an interview with Network World Canada editor Michael Martin.