According to reports on Thursday, BlackBerry users were experiencing delays in receiving e-mails, and sent messages were also reportedly not going through.
Scott Pollard, a spokesperson for RIM, on Friday confirmed that there were select outages, and that the firm is currently attempting to resolve the issues.
“RIM is currently investigating all of the technical details, so I don’t have any information at this time on the technical reasons. Rest assured that they are working to determine everything.”
He added that it appears as if no e-mails were lost, and said the outage did not affect the phone portion of the BlackBerry network.
Pollard noted that as of Friday, everything seemed to be up and running as it should.
“We have Blackberry devices here in our office, and we have not experienced any outages today, and I am not aware of anyone else who has,” he said.
Waterloo, Ont.-based Research In Motion’s BlackBerry wireless device features optional phone and data services.
BlackBerry devices have been gaining in popularity – in fact, on Feb. 4 the New York City Fire Department (FDNY) announced it had successfully deployed RIM’s BlackBerry wireless platform and Consilient Technologies’ MX software to provide mobile access to the FDNY’s Novell GroupWise e-mail system. U.S. members of Congress are also users of the device.
In January, Telus Mobility announced its intention to offer the BlackBerry platform to Canadian enterprise clients across its CDMA2000 1x network. [Please see Telus offers BlackBerry to 1x enterprise clients.]
The company can be found online at www.rim.com.