Technicity 2019 | Improving the Customer Experience with Government

People have high expectations for the applications they use every day. As municipalities modernize and develop new ways for citizens to engage with their services, the end-user experience must be top of mind. Technology experts and senior city leaders gathered at the Arcadian Court Dec. 4 in Toronto to discuss issues ranging from open data to cybersecurity and the role of technology in improving the citizen experience. →

Toronto’s Got IT Awards of Excellence Videos

For the second year, the City’s annual IT awards program, Toronto’s Got IT Awards of Excellence, was part of Technicity’s program. A total of 10 awards for the best-led IT initiatives were presented by and in front of the City’s senior leadership team. Below you’ll find videos for the day’s four gold award winners.


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Technicity 2019 Media Coverage

Challenge-based RFPs and open data keys to solving Toronto’s biggest problems, municipal leaders say