LAS VEGAS -- Anyone who still believes that ServiceNow is merely a service desk company would have had that notion...
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It was in 2014 that Jamie Duncalf, managing director of IT for Calgary-based energy firm TransAlta, was in search of a...
Canada is a hotbed for tech talent, but the country is slow to adopt new technologies, especially in the enterprise...
A growing trend IT and systems management is making incident management simpler and quicker so that problems for users can...
