Australia provides alternative to Asian outsourcing

Australia provides alternative to Asian outsourcing

Global financial software house DST International Ltd. (DSTi) is doing something different with its software development. It's doing it here...

May 4th, 2004 Ian Yates

Siebel adds to banking products with Eontec buy

Siebel adds to banking products with Eontec buy

Siebel Systems Inc. said Tuesday it has acquired Dublin-based banking software developer Eontec Ltd. to add transactional capabilities to its...

April 19th, 2004 Stacy Cowley

Improving the customer experience needs work

Improving the customer experience needs work

A recent global survey of 174 senior managers at financial services companies conducted by the Economist Intelligence Unit (a research...

March 31st, 2004 Jon Surmacz

Survey: CRM companies not loyal to customers

Survey: CRM companies not loyal to customers

In response to rising attrition and defection rates, financial services companies have made CRM a priority over the past two...

March 11th, 2004 Jon Surmacz

IBM aims software, service packages at financial firms

IBM aims software, service packages at financial firms

As part of its push to tailor its products for vertical industry customers, IBM Corp. announced Monday more than a...

February 2nd, 2004 Stacy Cowley

Insurers sign up to IBM’s Australia e-compliance hub

Insurers sign up to IBM’s Australia e-compliance hub

A consortium of six of Australia's major providers of general insurance has inked a multi-million dollar contract with IBM Corp....

December 14th, 2003 Sandra Rossi

U.S. reports rising ID theft scams

U.S. reports rising ID theft scams

The U.S. federal government and Internet service provider (ISP) EarthLink Inc. in July warned of a surge in unsolicited ('spam')...

September 11th, 2003 Paul Roberts

SAS offers new analytical tools

SAS offers new analytical tools

SAS Institute Inc. rolled out enhancements to a handful of products at its SAS European Users Group International conference in...

June 20th, 2003 Gillian Law

Maximize the power of your data

Maximize the power of your data

Editorial opinionReading about the staggering volume of data being created in the financial services and healthcare industries makes one marvel...

November 30th, 2002 Susan Maclean