The surprise of the SARS outbreak taught many organizations that their disaster recovery and business continuity plans were insufficient. Toronto, Ont.-based electricity provider, Hydro One, was no exception, said the company's Dave Baumken, manager of emergency preparedness and business continuity planning. "We didn't have anything in place for high volumes of staff absenteeism," said Baumken.
Effective information management is critical to track the spread of infectious disease, especially when saving time means saving lives. Quick response is the key to minimizing the impact of the next pandemic.