Streamlining IT processes in the retail industry with ITAM and knowledge management
Chances are, if you’re Canadian, you’ve heard of – or owned something from – Roots. Over the past few years, TOPdesk Canada has helped Roots streamline processes within their IT department, implementing the ESM software to help with their service delivery.

Download this case study to learn how Roots implemented ITAM and knowledge management, used the TOPdesk reporting tool, and leveraged TOPdesk to create efficient processes within their IT department.

 

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