Canada's Air Navigation Service Gets Its DX Journey Off The Ground

Canadas Air Navigation Service Gets Its DX Journey Off The Ground

Shortcomings in a company's culture can present barriers to success in a rapidly deepening digital age. Culture change is not easy, but it is critically important to transformation. And it all begins with commitment - first from senior management, which will then spread across the entire organization.

By 2008, NAV CANADA's need to evolve was hitting a critical stage. Canada's air navigation service provider - which manages 12 million aircraft movements a year for 50,000 customers in over 18 million square kilometers - had an IT group that was seen and used largely as a utility as opposed to a driver of change and innovation. For a company like NAV CANADA, who wanted and needed to undergo digital transformation, this state of affairs simply could not stand.

Download the case study, Canada's Air Navigation Service Gets Its DX Journey Off the Ground, to learn the full story of NAV CANADA's evolution from digital wannabe to digital powerhouse and innovator.


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