The CIO as Business Linchpin in the Customer Experience Age

Wed, Aug 21, 2019 1:00 PM - 2:00 PM EDT

2020 is approaching. As the boundaries of technology expand, dynamic CIOs are thinking both strategically and holistically, and working to finish the work of transforming IT into an innovation and revenue powerhouse. Security, however, looms ever large, a cautionary factor keeping innovation without intelligence in check. That today's CIO must work both sides, setting IT free while ensuring airtight data security, is now a given - the new normal.

CIOs appear to be thriving in this new business landscape. This is the key finding in the newest edition of ITWC's CanadianCIO Census, an annual survey undertaken by ITWC's digital media property CanadianCIO.

On August 21st, join ITWC CIO Jim Love and Outsystems Nuno Borges Director, Customer Research for “The CIO as Business Linchpin in the Customer Experience Age,” a deep dive and discussion of the soon-to-be-released CanadianCIO Census report. In this session, Love will explore the growing influence of CIOs at the executive level, ongoing concerns and priorities, and outlook for the role in an increasingly customer-centric world.


Jim Love



Nuno Borges

Director, Customer Research, Outsystems

As a thank you for attending, individuals will be offered the 2019 CanadianCIO Census.



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