Coffee Briefing, Dec. 21, 2021 – Sage Intacct expands in retail and ecommerce vertical; Toronto firm launches AI client churn risk predictor; and more

Coffee Briefings are timely deliveries of the latest ITWC headlines, interviews, and podcasts. Grab a coffee and take five while you nibble on these tidbits.

Adobe MAX 2021 conference rolls out new features to enhance creativity for customers

The Adobe MAX 2021 creative conference kicked off this week with several new announcements to enhance creativity for customers globally. 

Don’t look now, but here comes the future of digital signage

Unless you live in a remote part of the country, chances are fair that there’s a digital sign within a few blocks of where...

Five tips to boost your customer experience

A dramatic change in the customer service landscape over the past year has many businesses revisiting their approach. “We had to move faster with our...

Visa Canada announces winners of IFundWomen grant program

These Canadian women entrepreneurs will receive a grant of CA$10,000 each and one-year of business coaching through IFundWomen to support, grow and expand their businesses.

New ITWC podcasts hitting topics that matter most for today’s CIOs

Two new podcasts are joining the IT World Canada family: Deeper Dive and Leadership in a Digital Enterprise. Both are hosted by ITWC CIO Jim Love.

Virtual events have come a long way in 2020, but experts say expectations will be much higher in 2021

The good news is that there are plenty of options to choose from when selecting a platform to host an online event. The bad news is, most of us aren't really good at it yet, according to experts.

Leveraging AI tools to drive operational efficiency and promote brand

With a recent forecast from IDC estimating that worldwide revenues for artificial intelligence (AI) will total more than $156 billion in 2020, the writing...

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