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Digital Transformation

Tradition of celebrating DX excellence continues in July

The 2021 ITWC Digital Transformation Conference and Awards program features peer-to peer advice on driving innovation.

Coffee Briefing, June 1, 2021 – Big tech and biometric data; updates from CompTIA, CENGN; and more

Our latest Coffee Briefing features Canadian feedback about big tech and how they handle biometric data, updates from CompTIA and CENGN, and much more.

Five tips to boost your customer experience

A dramatic change in the customer service landscape over the past year has many businesses revisiting their approach. “We had to move faster with our...

All the Teams updates announced at Microsoft Build 2021

Microsoft Teams is getting updates - a lot of updates.

Have AI chatbots come of age?

Conversations with chatbots are getting a lot more interesting. Fueled by artificial intelligence and natural language processing, chatbot technology has taken leaps forward over...

Coffee Briefing, May 18, 2021 – KPMG seeks Canada’s next unicorn, AWS and Azure top cloud rankings, and more

KPMG seeks Canada's next unicorn, AWS and Azure top cloud rankings, and more news from the past week you might have missed.

2021 Digital Transformation and CIO of the Year nomination deadline extended

As the result of some sincere requests from people who are short of time, ITWC is extending the deadline for nominations for the 2021 Digital Transformation Awards and the 2021 CIO of the Year Awards to Friday, May 21.

Coffee Briefing, May 11, 2021 – Survey reveals hybrid cloud challenges, a new IaaS player enters Canada, and a podcast roundup

A roundup of the latest reports analyzing hybrid cloud and cybersecurity challenges, plus a new IaaS player enters the Canadian market.

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Staying protected and compliant in an evolving IT landscape

Canadian businesses have changed remarkably and quickly over the last few years. Business leaders across the country have had to address hybrid work, with many...

Policy, Plan & Playbook: Preparing a Cybersecurity Incident Response

By Martin Pueblas, Fortinet Staying ahead of today's cyber-threat landscape requires organizations to be proactive and prepared. The rise of digital transformation, the shift to...

Better understand what healthcare providers need and want

Picture a hospital overflowing with patients, with nurses running to and fro, putting out one fire after another – doing their best to keep...

Indoor golf experience provider elevates projector performance

Experience taught the team at Peak Performance & Athletics that when it comes to projector solutions, there is a huge difference between “okay” and...