Uncategorized YouTube Fridays: When the IT help desk gets stuck Shane Schick @ShaneSchick Published: August 14th, 2009This was filmed to promote some kind of training course around knowledge management. I love the fact that the user’s voice sound like Miss Othmar, Charlie Brown’s incomprehensible schoolteacher. Worth watching to the end for the credits to see what the characters are named.Related Posts –>Would you recommend this article?00 Thanks for taking the time to let us know what you think of this article! We'd love to hear your opinion about this or any other story you read in our publication. Click this link to send me a note →Jim Love, Chief Content Officer, IT World Canada Related Download Sponsor: Carbon60 Moving to the Cloud: Beyond the Myths Get on the road to cloud success by moving past the myths around it. Register Now Uncategorized