So this is what our readers talk about when their staff isn't around.
This looks like a fairly well-facilitated discussion. If nothing else, the candour expressed around skill sets and training suggests to me that the organizers had managed to achieve a certain level of comfort among the attendees. Perhaps some of the points raised here could become the jumping-off point for similar roundtables — whether they're organized by a consultant or not.

Related Download
Business solutions Sponsor: LG
LG Business Solutions
New technologies can ease the burden on IT departments while enhancing productivity and satisfaction for the end users they serve.
Learn More