The customer is always right… eventually

Microsoft – rightly or wrongly – has the reputation of being The Bully of the software industry. As it is the largest software company in the world, it often attracts the ire of its competition, the media pundits, and a scattering of computer-related user groups. It has been accused of ruthlessly destroying competitors simply because it desired to go after that market (look no further than Word Perfect, Netscape and NetWare from the 90’s).

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Jim Love, Chief Content Officer, IT World Canada

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