contract-fine-print-120.jpegI doubt many SAP customers (or even Oracle customers, for that matter), are too concerned about the lawsuit between the two firms, unless it mean that one of the two companies managed to get some kind of injunction against the other’s technology. Still, you can learn a lot about how these vendors operate in the way they respond to legal action, and the documents from SAP are a case in point.

If you haven’t been paying attention, Oracle claims that SAP’s support arm, TomorrowNow, illegally downloaded information about its customers and its products. Technically, it’s allowed to get software updates and other information, but

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Jim Love, Chief Content Officer, IT World Canada
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