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Maybe CTI isn’t just a pipe dream after all

phone-pad.jpegThere’s a lot at stake when Microsoft finally releases Office Unified Communications Server later this year. Certainly it’s the highlight of this week’s VoiceCon event in San Francisco. The big news today was its decision to offer the product as a service, a la its other Live technology. But even if the on-premise version is only mediocre, it could mean

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Jim Love, Chief Content Officer, IT World Canada
Shane Schick
Shane Schickhttp://shaneschick.com
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