WestJet Airlines Ltd.’s enterprise architect, Bill Souliere, recounts on camera his company’s approach to services-oriented architecture and the very surprising hurdle they faced in terms of governance of services. Here’s how they resolved it …
http://video.itworldcanada.com/?bcpid=7044989001&bctid=906154366001

Read the full story from IBM’s Impact conference in Las Vegas this year.

 
Follow Kathleen Lau on Twitter: @KathleenLau

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