Communication is key

Effective communication between IT and other departments within the business has traditionally been a challenge, but as IT increasingly becomes more of a factor in driving more efficiency and better bottom lines, resolving the IT-Business Alignment issue becomes that much more imperative.

Let’s face it: The more in synch a manufacturing department, for instance, and an IT office are, the better the end results will be in terms of things like product development, research and actual product delivery.

It’s increasingly becoming an issue that can’t be swept under the rug, as perhaps it was in years past. No matter how painful the process may be, CIOs have to ensure that the efforts of traditional business departments are aligned as much as possible with those of the IT shop. Disconnects can result in ground lost to more nimble and cohesive competitors.

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Jim Love, Chief Content Officer, IT World Canada

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