Unless we're living under skies of brimstone and hellfire, most companies shouldn't have to replicate every piece of data to...
The Ministries of Transportation and Community Safety & Correctional Services went home last night with two Diamond Awards each from...
Public sector organizations are keen to embrace the more interactive online applications of Web 2.0 technology, but innovation is being...
Public service and information are hard to fathom from the Blue Pages. Blue Pages directories read like hieroglyphics, with none...
The City of Mississauga, Ont., has implemented an IP telephony system from Cisco Systems Inc. throughout the municipality's 78 facilities,...
Cities move for slicker access with 311Public service and information are hard to fathom from the Blue Pages. Blue Pages...
Ottawa turned on its 311 call centre in the fall of 2005 and also operates a walk-in service centre that's...
Canada Revenue Agency has come under scathing attack for its crisis management tactics.Liberal Revenue critic Judy Sgro has publicly lambasted...
