Heather Smith

Articles by Heather Smith

IT goes first class

"Classic Hotels - State of the Art Technology", that's the promise of Fairmont Hotels & Resorts, owner of such vintage lodgings as The Fairmont Royal York Hotel in Toronto, The Fairmont Banff Springs, and Fairmont Le Chateau Frontenac in Quebec City.

Winning Propositions Part II

This summer, the four winners of CIO Canada

LPS: Your Call Is Important To Us

The London Police Services wanted to implement technological changes to help them better fulfill its mandate of serving the City of London, Ont. This paper is a case study in the planning and implementation of the changes the London Police Services have taken to make better use of technology within their organization.

Winning Propositions Part II

This summer, the four winners of CIO Canada

Putting Best Practices to Work

In this first of a three-part series spotlighting the finalists of the 1997 ITX Awards, we take a close look at the winning IT practices that enabled ICOM to develop a world-beating technology in the area of survey data collection.

Bell Emergis – Harmonizing a Fragmented Industry

Bell Emergis, a division of Bell Canada, provides network-centric solutions to the global marketplace. The company harnesses the Internet to deliver multimedia software capabilities to businesses, consumers, and other carriers. It has been working in the tourism industry since 1988 when it developed a central reservation system for Journey

mbanx – Pioneering the Virtual Bank

mbanx is a division of the Bank of Montreal, Canada

Tech News