Updated July 30 at 3:17 p.m. ET: We had a great Twitter chat on the Internet of Things! Thanks again to everyone who joined. In case you missed the chat, keep reading on for a recap of curated tweets.
With the Internet of Things set to become a trillion-dollar industry, interest is running high in the concept of a world where devices are all connected and where we can harness massive amounts of data for insights. We’re holding a Twitter chat on Wednesday, July 30 at 1 p.m. ET, running until 2 p.m., at the hashtag #ITWCIOT. If you’re on Twitter, we’d love it if you joined us!
This Twitter chat has been sponsored by Telus.We’re also pleased to have three guest experts joining us for the chat:
Jon Arnold, principal of J Arnold and Associates. Having covered the telecoms and Voice over IP (VoIP) industries as a longtime blogger and consultant, Arnold comes with armed with a vast amount of experience and insight into what connected devices may look like in the coming years. Find him on Twitter at @arnoldjon. 
Sachin Mahajan, the director of M2M at Telus Corp. Sachin’s mandate at Telus is to enable all business units to monetize M2M products and services effectively. His purview includes managing platform, products, pricing, processes, channel, and go to market strategy for M2M. Over the past 15 years Sachin has driven multiple strategic programs for CxOs spanning four continents and seven countries. He’s a telecom enthusiast and has helped setup strategic partnerships, lead mergers and acquisitions, formulated corporate strategies, and launched new products and services. He’ll be joining us from a Telus account: @TELUSbusiness.
Also from Telus, we have Greg Stark, senior product manager of M2M at Telus. With a career that has spanned marketing roles at BlackBerry and Canadian Tire Corp., Stark will be sharing his insights on what it means to live in a world of connected devices. You can find him on Twitter at @gregstark.
Laurie Desautels, director in technology advisory for PricewaterhouseCoopers Canada. For more than 15 years, Desautels has focused on tech strategies and solutions in many different industries, including energy, financial services, education, and the public sector. Her most recent work is centred around digital strategies in mobile, social, and cloud. You can find her on Twitter at @ldesautels.
And for the full list of questions we’ll be discussing during the chat, read on:
Q1. How do you define the Internet of Things? Is it the same as the Internet of Everything?
IoT is a foundation for IoE. #ITWCIOT
— Laurie Desautels (@ldesautels) July 30, 2014
A1: #IoE brings together people, processes, data and things to make an experience. #ITWCIOT
— gregstark (@gregstark) July 30, 2014
#ITWCIOT IoT is more akin to M2M, while IoE connects devices to people and world around us.
— Jon Arnold (@arnoldjon) July 30, 2014
A1. The Internet of Things (IoT) takes it a step forward by directly connecting these devices to one another #ITWCIOT
— Sachin Mahajan (@sachmahajan) July 30, 2014
@narbe87 I see IoT as connecting things. I see IoE bringing people, process, data and things together. #ITWCIOT
— Laurie Desautels (@ldesautels) July 30, 2014
Learn more about the Canadian #IoT market in this recent TELUS/IDC Internet of Things study. #ITWCIOT http://t.co/RREh2JKSbX
— TELUS Talks Business (@TELUSBusiness) July 30, 2014
IOT talking trash about you. #ITWCIOT pic.twitter.com/juNN4R8uce
— Jeff Radecki (@JeffRadecki) July 30, 2014
Q2. The Internet of Things is reported to be a $19 trillion market, says Cisco’s CEO. How big is the opportunity here and why?
#ITWCIOT Q2, cont. That giant number is mostly about potential cost savings and a little bit of revenue growth. Big potential, for sure.
— Jon Arnold (@arnoldjon) July 30, 2014
@itworldca #ITWCIOT The market potential is huge since everything we own today could effectively be re-sold to us i.e. Fridge>Smart fridge
— Sermed Alkabie (@salkabie) July 30, 2014
Q2: The opp is huge, why else did Google buy Nest, & Apple announce HomeKit? Consumer world has embraced, what about enterprise? #ITWCIOT
— Mat Pancha (@mpancha) July 30, 2014
Q3. What industries can benefit earliest from the Internet of Things? Why?
IoT in Retail is big! Think about hyper-local data regarding customer behaviour. #ITWCIOT
— Laurie Desautels (@ldesautels) July 30, 2014
#ITWCIOT Q3 – usual suspects – healthcare, mfg., education and most of all, public sector.
— Jon Arnold (@arnoldjon) July 30, 2014
A3. ypically B2B services such as AVL(Fleet tracking, Asset tracking),Security Monitoring,Utilities,Retail/POS,,Oil& Gas #ITWCIOT
— Sachin Mahajan (@sachmahajan) July 30, 2014
@itworldca @TELUSBusiness What has the most potential revenue opportunity: IoT in B2B or B2C? #ITWCIOT
— Narbe Alexandrian (@narbe87) July 30, 2014
A3. The next wave is around more consumer centric applications (connected car, home, healthcare, werables etc.) #ITWCIOT
— Sachin Mahajan (@sachmahajan) July 30, 2014
#ITWCIOT Q3 – it’s all about automation and taking human error out of the equation – among other things.
— Jon Arnold (@arnoldjon) July 30, 2014
Q4. What tools can businesses use to sift through the data produced in the Internet of Things, and to make that data useful?
Q4. Agile analytics tools such as QlikView, Tableau, PowerPivot will be needed to get insights from data generated by IoT. #ITWCIOT
— Laurie Desautels (@ldesautels) July 30, 2014
Q4. Who wouldn’t want a title of Chief Data Architect. You will need one in order to get the value from all the data collected. #ITWCIOT
— Laurie Desautels (@ldesautels) July 30, 2014
A4: #IoT is big data, today. Technology providers like @GoBlueRover make it easy to digest and take action! #ITWCIOT
— gregstark (@gregstark) July 30, 2014
Q4. Big data tools such as Hadoop (http://t.co/8DWI9br2my) to build data lakes. PwC talks data lakes (http://t.co/oCgTeMLbqv) #ITWCIOT
— Laurie Desautels (@ldesautels) July 30, 2014
@brianjjackson @JeffRadecki if implemented at neighbourhood/city/highway scale become environmentally meaningful. Smarter cities #ITWCIOT
— Nigel Wallis (@nigelwallis) July 30, 2014
A4: Check out @mnubo for big data! Their platform is great! #ITWCIOT
— gregstark (@gregstark) July 30, 2014
Here’s a case study on how #IoT is reducing fuel costs for Arrow Transportation Systems. http://t.co/p0b7WPIKtA #ITWCIOT
— TELUS Talks Business (@TELUSBusiness) July 30, 2014
@AngrEdmontonian @BlackBerry All the big boys-google, apple,QNX,IBM etc. have all started making significant bets in this space #ITWCIOT
— Sachin Mahajan (@sachmahajan) July 30, 2014
Q5. What are some of the privacy and security concerns surrounding the Internet of Things?
Q5. Privacy of my whereabouts & behaviour. As a parent I can see benefits. As an employee? Unions have fought this. #ITWCIOT
— Laurie Desautels (@ldesautels) July 30, 2014
Q5. Security of the devices (endpoints) and their “hackability”. http://t.co/pSnv6hnEy7 #ITWCIOT
— Laurie Desautels (@ldesautels) July 30, 2014
#ITWCIOT Q5 – the more connectivity, the more security risk – this is where standards are most needed.
— Jon Arnold (@arnoldjon) July 30, 2014
A5: #Business will need to ensure security across endpoint devices, networks and the application layer. #ITWCIOT #IoT
— gregstark (@gregstark) July 30, 2014
A5. A big retail giant in the US is investigating a data breach that compromised millions of accounts in stores, in late 2013. #ITWCIOT
— Sachin Mahajan (@sachmahajan) July 30, 2014
A5. These threats are real and highlight why we need to have emphasis in secturity for M2M. #ITWCIOT
— Sachin Mahajan (@sachmahajan) July 30, 2014
.@HowardITWC @idccanada‘s research implies that Canada lags both USA and W Europe when it comes to biz and govt adoption of IoT #ITWCIOT
— Nigel Wallis (@nigelwallis) July 30, 2014
Behind – but we expect rapid growth – 6% have deployed today, 7% are deploying, 30% are deploying in next 24 months. #ITWCIOT
— gregstark (@gregstark) July 30, 2014
@HowardITWC I would say we are behind. PwC’s Digital IQ Survey from 2014 has some interesting commentary. http://t.co/EpOrZ6spXQ #ITWCIOT
— Laurie Desautels (@ldesautels) July 30, 2014
Q6. How can these privacy and security concerns on the Internet of Things be laid to rest?
Companies must ensure solution is built from ground up with security in mind. Cannot simply bolt on later. #InternetofThings #ITWCIOT
— John Wintermeyer (@johnwintermeyer) July 30, 2014
.@ldesautels same goes for consumers. Are offers worth privacy trade-off? Are consumers even aware of trade-offs? Do they care? #ITWCIOT
— Nigel Wallis (@nigelwallis) July 30, 2014
#ITWCIOT Drones, Privacy and IOT could get scary. pic.twitter.com/DgX7NZRGpf
— Jeff Radecki (@JeffRadecki) July 30, 2014
#ITWCIOT I’m with you, Jeff. Amazon droned delivering your next book are around the corner, but what else will they be doing?
— Jon Arnold (@arnoldjon) July 30, 2014
Q6. Standards. Regulation. Education. All are needed to address concerns for security & privacy with IoT. http://t.co/J1AsnDZDva #ITWCIOT
— Laurie Desautels (@ldesautels) July 30, 2014
#ITWCIOT Q6 – that’s easy. When people realize how valuable their personal data is and stop doing stupid things putting it out there.
— Jon Arnold (@arnoldjon) July 30, 2014
#ITWCIOT Q6 – more likely, though, it’s about developing ground-up security frameworks that are fullly basted around #IoE and #IoT
— Jon Arnold (@arnoldjon) July 30, 2014
@arnoldjon @ldesautels When we talk about building from the ground up, do we mean like a #PrivacyByDesign framework? #ITWCIOT
— Candice So (@candice_so) July 30, 2014
.@candice_so @arnoldjon Ontario is leader in that field thru @IPCinfoprivacy “Privacy by Design” initiative http://t.co/8UHgUvycG1 #ITWCIOT
— Nigel Wallis (@nigelwallis) July 30, 2014
Chose trusted partners with Gov’t. level certifications & proven reputation. Products built with security/privacy from beginning #ITWCIOT
— John Wintermeyer (@johnwintermeyer) July 30, 2014
A6. Part of responsibility needs to be on vendors to offer secure #IoT, #IoE solutions. Security is a huge factor in #IoE‘s future. #ITWCIOT
— Dr. Rick Huijbregts (@CiscoSCRE) July 30, 2014
@itworldca #ITWCIOT We as consumers should not allow it to be laid to rest. Even if standards emerge people need to take responsibility
— Sermed Alkabie (@salkabie) July 30, 2014
A6: @TELUS stores your data in Canada to address regulatory & compliance concerns. #ITWCIOT
— gregstark (@gregstark) July 30, 2014
A6.Different companies do it differently-through VPN&Closed user groups.We offer these solns along with a dedicated core network. #ITWCIOT
— Sachin Mahajan (@sachmahajan) July 30, 2014
Q7. We’ve been seeing tech companies banding together to build common standards for the Internet of Things. Are these important?
#ITWCIOT A7 – ABSOLUTELY! This is what will make IoT actually work, and make things secure. Everyone building from ground up.. not so much
— Mat Pancha (@mpancha) July 30, 2014
Q7. Standards are important. IEEE is defining standards for the IoT. http://t.co/2Wx2MFTotZ #ITWCIOT
— Laurie Desautels (@ldesautels) July 30, 2014
Q7. IoT standards allow for more interoperability, critical for getting the benefits from IoT. #ITWCIOT
— Laurie Desautels (@ldesautels) July 30, 2014
A7. Intel and Samsung formed the “Open Interconnect Consortium” with Dell and two semiconductor specialists #ITWCIOT
— Sachin Mahajan (@sachmahajan) July 30, 2014
A7. Microsoft recently joined the Qualcomm lead Allseen Alliance, the group pushing for the AllJoyn open standard #ITWCIOT
— Sachin Mahajan (@sachmahajan) July 30, 2014
A7. It is critical that we have standardization as quickly as possible, to avoid parallel ecosystems. #ITWCIOT
— Sachin Mahajan (@sachmahajan) July 30, 2014
A7. It is critical that we have standardization as quickly as possible, to avoid parallel ecosystems. #ITWCIOT
— Sachin Mahajan (@sachmahajan) July 30, 2014
A7. Vastly important. Standards needed for regulation, interoperability. We ann’d #IoT consortium in March: http://t.co/38wFPt2Vcc #ITWCIOT
— Dr. Rick Huijbregts (@CiscoSCRE) July 30, 2014
@sachmahajan How standards proliferate. #ITWCIOT pic.twitter.com/o4ffzQjhBh
— Jeff Radecki (@JeffRadecki) July 30, 2014
Q8. Have you seen any examples of businesses that have benefited from harnessing the Internet of Things?
A8: General Motors deployment of @OnStar introduced an entirely new line of business with #IoT. #ITWCIOT
— gregstark (@gregstark) July 30, 2014
Q8. Mining company uses RFID tags on badges to streamline shift change ensuring all personnel have current safety certifications. #ITWCIOT
— Laurie Desautels (@ldesautels) July 30, 2014
A8: @TELUS’ fleet of trucks is managed through TELUS Fleet Complete. @fleetcomplete #ITWCIOT
— gregstark (@gregstark) July 30, 2014
Q8. Cdn energy co. offers free IoT thermostat with agreement to allow remote access to lower temp during heavy grid use scenarios. #ITWCIOT
— Laurie Desautels (@ldesautels) July 30, 2014
A8: 77% of deployments are tactical, 13% of deployments are transformational. #ITWCIOT
— gregstark (@gregstark) July 30, 2014
#ITWCIOT Q8 In broad terms, look at smart grid, healthcare, logistics and consumer spaces like entertainment and wearable tech.
— Jon Arnold (@arnoldjon) July 30, 2014
Q9. How can businesses start becoming involved with the Internet of Things, if they aren’t already?
@pitrepo @TELUSBusiness increasing efficiency,productivity,revenue, lowering opex-similar challenges across enterprises and SMB’s #ITWCIOT
— Sachin Mahajan (@sachmahajan) July 30, 2014
Q9. Get involved in the startup community. @CItyOfCalgary is working with Startup Weekend to help solve city problems. #ITWCIOT
— Laurie Desautels (@ldesautels) July 30, 2014
A9: Think about what processes can be automated. #ITWCIOT
— gregstark (@gregstark) July 30, 2014
A9 There are lots of #IoT case studies out there now, so first step would to be read up on your industry #ITWCIOT
— Brian Jackson (@brianjjackson) July 30, 2014
#ITWCIOT Q9, more – big players already have a lock on low hanging fruit – need to be focused on a vertical problem set and get there first.
— Jon Arnold (@arnoldjon) July 30, 2014
Q9. Talk to PwC’s Technology Advisory Team or read our Emerging Tech blog. http://t.co/v8F28IKSH0 #ITWCIOT
— Laurie Desautels (@ldesautels) July 30, 2014
Plug the @itworldca feed on #IoT into your RSS reader http://t.co/9Ty4wxMkPM for ongoing coverage #ITWCIOT
— Brian Jackson (@brianjjackson) July 30, 2014
http://t.co/hDp8dkUEm8 we sell M2M turnkey solns.We also have Solution Architects eager to engage&consultatively build solutions #ITWCIOT
— Sachin Mahajan (@sachmahajan) July 30, 2014
MT @telusbusiness: Our #IoT trends infographic may ID key areas where businesses can increase involvement http://t.co/fwHc8hsKt5 #ITWCIOT
— Elaine Mah (@e_mah) July 30, 2014
Q10. What steps do we need to take before the Internet of Things becomes as entrenched as the personal computer?
Q10. Developers will need to select a platform upon which to build their IoT based services, e.g. Android & iOS for automotive. #ITWCIOT
— Laurie Desautels (@ldesautels) July 30, 2014
#ITWCIOT RT @ldesautels: @itworldca Last thoughts. IoT possibilities really are incredible but .. Standards. Privacy, Security. Education.
— IT World Canada (@itworldca) July 30, 2014
#ITWCIOT Last thoughts- it’s complicated and be careful. Advice – read 1984 – you’ll be amazed how much of it coming true with Internet. 🙂
— Jon Arnold (@arnoldjon) July 30, 2014
#ITWCIOT If you get use to seeing drones in the air when will you stop wondering who is controlling it and where will that data be stored?
— Sermed Alkabie (@salkabie) July 30, 2014
A10. I believe, the question probably could be reframed as how could we truly unlock the hidden value of IoT? #ITWCIOT
— Sachin Mahajan (@sachmahajan) July 30, 2014
Learn more about the Internet of Things in a 3-part webcast series with @TelusBusiness http://t.co/3Tg3YIs2lu #ITWCIOT
— IT World Canada (@itworldca) July 30, 2014
