Corporate messaging to funnel emergency alerts

In response to customer demand since the Sept. 11 terrorist attacks, instant messaging vendor WiredRed Software Inc. plans to introduce a one-way broadcast alert system designed to improve emergency communications in corporations, schools and government departments.

The product, e/pop Alert, allows companies to broadcast customized emergency notifications in real time to as many as hundreds of thousands of client PCs, according to Allen Drennan, CEO and founder of WiredRed in San Diego.

e/pop Alert is a pared-down version of WiredRed’s instant communications software featuring the ability to embed audible alarms within a text message. Using the system’s predefined templates, administrators can distribute predefined emergency instructions such as evacuation procedures to hundreds of computers in a matter of seconds, according to WiredRed officials. The notification system also includes security options such as RSA for authentication, digital certificates, and encryption capabilities.

As part of contingency planning efforts since the terrorist attacks, government agencies and corporate clients have been clamoring for the capability to instantly notify an entire organization or group of impending emergencies, evacuation procedures, or security incidents, Drennan said.

In the event of a crisis in a large, distributed office environment, instant messaging is an ideal platform for conveying emergency communications, he said.

One problem with relying solely on building’s public address system to communicate during an emergency is that alarms often drown out broadcast instructions, he said.

“Typically alarms are going off while the PA system is broadcasting, so instructions are not heard and messages are not clearly disseminated,” Drennan said. “Whereas if you have 500 computers setting off alarms at the same time across multiple buildings with unidirectional content, you get the message across a lot clearer and a lot faster,” he said.

e/pop Alert available now as a standalone product or can be plugged into a company’s existing e/pop messaging platform, with prices starting at US$10 per seat for 100 users. The system operates in peer-to-peer or distributed client/server environments and supports Windows NT, Windows 2000, and Linux.

Would you recommend this article?


Thanks for taking the time to let us know what you think of this article!
We'd love to hear your opinion about this or any other story you read in our publication.

Jim Love, Chief Content Officer, IT World Canada

Featured Download

Featured Articles

Empowering the hybrid workforce: how technology can build a better employee experience

Across the country, employees from organizations of all sizes expect flexibility...

What’s behind the best customer experience: How to make it real for your business

The best customer experience – the kind that builds businesses and...

Overcoming the obstacles to optimized operations

Network-driven optimization is a top priority for many Canadian business leaders...

Thriving amid Canada’s tech talent shortage

With today’s tight labour market, rising customer demands, fast-evolving cyber threats...

Staying protected and compliant in an evolving IT landscape

Canadian businesses have changed remarkably and quickly over the last few...

Related Tech News

Tech Jobs

Our experienced team of journalists and bloggers bring you engaging in-depth interviews, videos and content targeted to IT professionals and line-of-business executives.

Tech Companies Hiring Right Now