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Think "Service" When it Comes to Your Next-Generation Help Desk

6/9/2008
Provided by: Hewlett-Packard
Can you assure you're business computing users that help is on the way when they need it? With today's converged networks, the simplistic "help is just a phone call away" approach just doesn't work for many businesses. This paper discusses why it is crucial to transform outdated help desks that rely on telephone communication into efficiently managed service desks that easily and affordably accommodate multiple types of interaction – including voice, data, email and instant messaging. Complimentary with registration. Sponsored by Hewlett-Packard and CCSI Technology Solutions.
Complimentary
Think "Service" When it Comes to Your Next-Generation Help Desk


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