Provided by: Telus There are many indications that integrated mobility solutions are poised for rapid growth in Canada. Phase 1 of a 2007 study conducted by IDC, is covered in this white paper, which outlines how companies that have a mobile strategy can reap the rewards of
# investments mobilizing business applications, improving customer service
# optimizing mobile assets and
# helping employees be more effective when making daily decisions about best servicing customers.
Meanwhile, organizations that adopt mobile solutions without clear goals in mind may find it a challenge to integrate solutions, control costs, and ensure a superior customer experience.
This paper addresses two key topics.
First IDC provides some background from their research that supports the premise of an impending tipping point in the growth of integrated mobility applications.
They then provide some key direction into the considerations we believe are critical in developing a sound mobility strategy to support and gain strategic advantage from that growth.
Download this white paper to understand the benefits of wireless and mobile solutions in Canada, as well as emerging best practices in implementing solutions that work.
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