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White Paper Library

All White Papers from Primus

The Distributed Workforce - How Hosted Call Centre and Hosted PBX Solutions Add to the Bottom Line

Provided by: Primus
Telecommuting and a distributed workforce can reduce costs, help attract and retain top talent and better integrate outside contractors. But providing business-grade service requires a communications hub, like that found from a hosted PBX, to provide staff with consistent tools, and customers with a consistent "face".


Hosted Vs On-Premise PBX - A Comparison of Direct Costs and Indirect Benefits

Provided by: Primus
The many significant benefits and advantages of a hosted PBX scenario far outweigh any potential value in implementing an on premise-based phone solution.


Telephone Systems - 10 Questions to Ask Before Buying a Phone System

Provided by: Primus
Ten important questions can make the difference between a phone system that improves business, enhances customer experience and is cost-effective and prevents future frustrations.