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All White Papers from Telus

Infrastructure Cloud Services and Your IT Roadmap

Provided by: Telus
Cloud is the key to the success of more than half of Canadian businesses, yet understanding cloud remains elusive. The IDC Workbook “Infrastructure Cloud Services and Your IT Roadmap” addresses these topics and provides a set of key questions to consider when assessing infrastructure-based cloud services for your organization.


Linking Mobile Solutions to Business Strategy

Provided by: Telus
There are many indications that integrated mobility solutions are poised for rapid growth in Canada. Phase 1 of a 2007 study conducted by IDC, is covered in this white paper, which outlines how companies that have a mobile strategy can reap the rewards of # investments mobilizing business applications, improving customer service # optimizing mobile assets and # helping employees be more effective when making daily decisions about best servicing customers. Meanwhile, organizations that adopt mobile solutions without clear goals in mind may find it a challenge to integrate solutions, control costs, and ensure a superior customer experience.


How to drive business value from integrated communications solutions

Provided by: Telus
A brief description and illustration of how to achieve real business value from integrated communications solutions. It includes examples that demonstrate how several Canadian organization have gained significant business value through innovative communication solutions and superior end-to-end customer experience. Free with registration, compliments of Telus.


A Model for Success: Business Value of Integrated Communications Solutions

Provided by: Telus
An IDC white paper that outlines a model to assist organizations in assessing how well they are maximizing the potential business value of integrated communications solutions. The model is based on a major research project conducted by IDC Canada in 2006, which includes qualitative interviews, a quantitative survey and detailed analysis. The Business Value of Integrated Communications (BVIC) model is designed to be a practical tool to optimize decisions. Free with registration, compliments of Telus.