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White Paper Library

All White Papers from Knowledge Management

Report on Mission Critical Computing

Provided by: HP
The "IT World Canada Report on Mission Critical Computing", sponsored by Hewlett-Packard, takes the pulse of IT decision makers from across the country and across industries, asking them the pertinent questions around the priorities being made to address risk in today's complex environments.


IBM Intelligent Operations Center for Smarter Cities

Provided by: IBM
IBM Intelligent Operations Center for Smarter Cities provides local governments with an integrated view of events, incidents or impending crises, and ability to rapidly share information.


Three Steps to Progress BPM from Project to Program

Provided by: IBM
As businesses move from smaller scale Business Process Management (BPM) projects to broad BPM programs, a new degree of "know-how" is required. "Three Steps to Progress BPM from Project to Program" provides the steps needed to make the most of BPM across an organization.


From touch points to turn rates

Provided by: IBM
Using BPM and BPMS to gain greater customer insights, build loyalty, improve decision making and enhance business agility. Find customer spotlights and a roadmap to help you get started on the path to greater retail business agility here.