More executives are involved in DR plans, virtualization still poses big challenges, and testing has a significant effect on customers and revenue, the survey says ...
A cheaper version of HP's Halo telepresence technology in the works, according to HP researchers in a briefing from Palo Alto, Calif. to the HP Halo room in Mississauga, Ont. WITH VIDEO...
Network managers are still struggling to find problems before users do. New tools make it easy to gather performance data, but are we doomed to suffer what one vendor calls 'death by metrics?'...
Vancouver becomes role model for open source in government
(08 Jun 2009)
Open source activists are praising the Open Data, Open Standards and Open Source motion passed by the City of Vancouver last month. City Councillor Andrea Reimer provides an update on what to expect next. ...
With so much valuable and confidential information in our inboxes, it's no wonder 81 per cent would recover that data first. There's a strong legal argument for better backup, too...
The Canadian handset maker has overhauled its technical support program to better help small and mid-sized companies whose staffers increasingly use its devices...
IT Hero Awards: IVR system helps Ottawa hospital unclog thrombosis backlog
(20 May 2009)
Medication errors were cut in half at the Ottawa Hospital Research Institute after the hospital rolled out Vocantas' CallAssure automated calling system to alert thrombosis patients about dosage changes...
Security breach cost Heartland US$12.6 million so far
(08 May 2009)
The payment processor is still tallying the damage from last winter’s breach and has distributed samples of malware to other companies. Read about the encryption system it is working on...
Businesses and public entities today face increasing pressure to develop policies that are both good for the planet and good for business. A framework developed by IBM offers businesses and other organizations a
comprehensive approach to energy and environmental issues. The framework helps identify and prioritize environmental efforts by breaking down problems and opportunities into seven distinct business areas, which can then be segmented into manageable projects.
