With it you can: detect customers struggling to self-serve or transact; isolate by application version, by error and by input; quantify users impacted; analyze customer behavior; and, search to find other impacted users.
On October 23/24, 2013 I attended the Mobile Enterprise Strategies Summit in Toronto, organized by The Strategy Institute. The conference, which included speakers from the UK, USA, Canada and Spain, was divided into
The country’s biggest wireless carriers are increasingly turning to the courts to stop Ottawa’s policies to boost competition in the industry. BCE Inc.’s Bell Mobility division is the latest, which is asking the