Articles Related to Unified messaging platform

ShoreTel improves contact centre offering

The upgraded Enterprise Contact Centre 8 enables agents to handle more inbound and outbound emails, chats and calls, according to ShoreTelrnrn

Oracle to acquire Acme Packet

Oracle intends to leverage Acme

Latest UIQ version gives mobile phone developers broader platform

Sweden-based UIQ Technology releases version 3.3 of its development tool based on Symbian OS. Full-scale browser, dashboard and widget features aim to push adoption of UIQ-based phones

Nortel and 724 Solutions partner on enterprise to mobile messaging

Santa Barbara, Calif.-based 724 Solutions Inc., a company originally located in Toronto, will use Nortel technology to enable seamless messaging

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