Articles Related to telephony services

When the concept of unified messaging (UM) burst onto the IT scene several years ago, the response was less than enthusiastic.

When unified messaging (UM) burst on the IT scene a few years ago, the response was less than enthusiastic. But with hosted IP telephony (HIP) on its way in the next couple of years, the Yankee Group on Friday released a report that says it sees renewed potential for this application and that telcos need to adopt a UM strategy in order to stay competitive.

The environment is harsh for start-up companies with new products to sell.