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Third time lucky for Bell, union?
Tuesday, May 06, 2008
Third time lucky for Bell, union?
Bell Canada says the Communications, Energy and Paperworkers' Union of Canada (CEP) has recommended the 5,000 craft and services technicians it represents accept the third proposed contract renewal the two sides have negotiated.
Geeks on the Way pour SugarCRM onto Asterisk
Monday, December 03, 2007
Geeks on the Way pour SugarCRM onto Asterisk
A Calgary-based tech support firm has combined customer relationship management software with Digium’s open source telephony platform to speed up searches and data entry
Part 2 Spotlight on Combat Camera Department of National Defence
Monday, June 18, 2007
Part 2 Spotlight on Combat Camera Department of National Defence
Lieutenant Commander Kent Penney is head of the Combat Camera team, which shows the public through photography and video the work that the Canadian Forces is doing around the world. It is work that is of special significance now with the current campaign in Afghanistan. In Part 1 of InterGovWorld's Spotlight on Penney, he sat down with senior writer Lisa Williams to discuss how he got his start in the Armed Forces, and how Combat Camera is an important tool not just for the media and public, but for members of the military as well. In Part 2, Penney talks about the switch to high-definition, and the amazing assignments that his team covers all over the world.
Rogers’ IT overhaul: All in a day’s work
Thursday, May 24, 2007
Rogers’ IT overhaul: All in a day’s work
Teamwork and a common vision were primary reasons behind the success of Roger's complete business transformation
Carleton university project aims to keep aged healthy at home
Thursday, September 21, 2006
Carleton university project aims to keep aged healthy at home
At Carleton University in Ottawa a multidisciplinary team is working on an entirely different approach to smart houses.
Revitalized Dell promises extraordinary customer experience
Tuesday, September 12, 2006
Revitalized Dell promises extraordinary customer experience
The emphasis on novelty notwithstanding, Dell company execs are quick to point out that Dell 2.0 does not constitute a reinvention but rather a revitalization. “It’s all about evolving; it’s not about revolution,” said founder and chairman of the board, Michael Dell at Dell Technology Day held in New York City on Tuesday. IT World Canada's online editor, Joaquim P. Menezes reports.
From paper trail to patient care
Thursday, August 18, 2005
From paper trail to patient care
Hospitals should take care of patients, not paper. For many hospitals, however, the manual processes involved in managing the inventory of instruments and tracking them through sterilization cycles are prone to error and can lead to cross-infections.
General Manager, Sears HomeCentral Field Support
Thursday, June 23, 2005
General Manager, Sears HomeCentral Field Support
It’s not every day that an enterprise can say it helped spawn a new tech venture, but Sears Canada Inc. certainly can. The IT vendors that built the retailer’s workforce automation system now say they have solidified the partnership they forged at Sears, and they’re ready to offer other companies a similarly integrated mobile-worker platform.
Lost Packets
Thursday, June 23, 2005
Lost Packets
Now you can make like Dr. Doolittle and talk to the animals with your cellphone.
Aviation firm earns wings with new text search
Monday, February 28, 2005
Aviation firm earns wings with new text search
While working on a contract to convert old airplane manuals into modern electronic documents for a client, Spar Aerospace Ltd. had to let its imagination fly with text-search technology.
Italy, Iraq agree to strengthen e-gov't co-operation
Tuesday, January 18, 2005
Italy, Iraq agree to strengthen e-gov't co-operation
Italy and Iraq have signed an agreement to strengthen e-government cooperation as part of a project aimed at creating an intranet linking some 30 ministries and state institutions, Italy's Innovation and Technologies Ministry announced Friday.
NCS says ‘goodbye to paper, hello wireless’
Thursday, September 30, 2004
NCS says ‘goodbye to paper, hello wireless’
After evaluating all its options, NCS found its knight in shining armour to be an enterprise mobility platform provider.
Making an intelligent choice
Thursday, September 16, 2004
Making an intelligent choice
Business intelligence is a broad categoryso it can make the BI tool selection process a mind-boggling one. But according to a report from Stamford, Conn.-based analyst house Gartner Inc., technology should be one of the last steps completed before settling on a BI solution.
Call centre enhances customer service
Thursday, May 13, 2004
Call centre enhances customer service
First Technology Pty. Ltd.'s South Africa call centre has been upgraded, boosting customer service and enabling the independent ICT solutions provider to strengthen customer relationships, deliver new services and lower costs. This is according to Ronel Swart, First Technology's national call centre manager.
Telus, Motorola extend Mike
Friday, November 14, 2003
Telus, Motorola extend Mike
Telus Mobility Inc. and partner Motorola Inc. last month announced enhancements to Telus's Mike wireless network, including the expansion of its direct connect walkie-talkie service across Canada.
Telus Mobility enhances PTT, expands network
Friday, October 17, 2003
Telus Mobility enhances PTT, expands network
At an event at the Design Exchange in Toronto on Thursday, Telus Mobility Inc. and partner Motorola Inc. announced enhancements to Telus’ Mike wireless network — including the expansion of its direct connect walkie-talkie service across Canada.
Greg Enright: Remoteness now a reality
Friday, October 03, 2003
Greg Enright: Remoteness now a reality
Remote access is great for those workers who want to work out of the office, but for network managers the picture is not quite as idyllic.
Storage firm gets to the core of automation
Friday, July 11, 2003
Storage firm gets to the core of automation
New automated product features and a business philosophy that focuses solely on storage efficiency are the key foundations upon which DataCore Software is hoping to beat larger rivals such as IBM Corp. and Hewlett-Packard Co.
Dell offers 90-day trial of McAfee software
Sunday, December 15, 2002
Dell offers 90-day trial of McAfee software
The Internet can be a scary place for home users with always-on broadband Internet connections, because these connections make PCs more vulnerable to hackers. To help these broadband consumers protect themselves, Dell Computer Corp. is offering new purchasers of its Dimension desktops or Inspiron notebooks a free 90-day trial of McAfee Security software, Dell announced Monday.
Report: Youth is king in Canadian IT
Wednesday, December 11, 2002
Report: Youth is king in Canadian IT
Canada’s IT workforce is populated mostly with young, college-educated males residing in Central Canada, according to the latest figures from the Software Human Resource Council (SHRC).
Fluke uses OneTouch to tackle VoIP net testing
Thursday, July 11, 2002
Fluke uses OneTouch to tackle VoIP net testing
Mississauga, Ont.-based Fluke Networks Canada recently released OneTouch Series II Version 3.0 and NetTool Pro — new handheld tools to help network managers tackle switched and voice-over-IP (VoIP) networks.
World Cup network stays on its feet
Monday, July 08, 2002
World Cup network stays on its feet
While much of the world was watching soccer during the month of June, Gerard Gouillou was monitoring data.
Nortel unveils new metro optical Ethernet gear
Sunday, January 27, 2002
Nortel unveils new metro optical Ethernet gear
Nortel Networks revealed a new class of optical switches for the ever-more-attractive metropolitan area network market, touting the switches’ power to cut carriers’ costs.
IBM Canada to help engineers
Thursday, May 03, 2001
IBM Canada to help engineers
IBM Canada Ltd. and ENGINEERING.com, developer and owner of the ENGINEERING.com business and Internet-based software, announced Wednesday they have reached an agreement for IBM to provide the technology infrastructure needed to service an e-commerce strategy focused on the global engineering community.
Wearable PC trial gets underway in GTA
Thursday, December 14, 2000
Wearable PC trial gets underway in GTA
Maybe WKRP’s Johnny Fever was right — maybe there are phone cops.
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