Home >> service-level

service-level



Articles Tagged - service-level

 1
IT's biggest money wasters
Tuesday, November 09, 2010
IT's biggest money wasters
Though there's no one-click solution to any of these money wasters, there are ways you can stanch the flow of dollars and use it on the items that will make your IT organization shine. Here are the secrets
Compuware taps Gomez for performance management
Friday, January 29, 2010
Compuware taps Gomez for performance management
The product combines Web performance management with behind-the-firewall user monitoring in a single dashboard
Service-level agreements no longer enough
Wednesday, December 03, 2008
Service-level agreements no longer enough
When purchasing applications, storage and cloud services, the old ways of monitoring service level agreements are not enough. A case in point is British Telecom
Google offers service-level guarantee for Apps suite
Saturday, November 01, 2008
Google offers service-level guarantee for Apps suite
In effect, the search company is promising compensation for downtime exceeding around 45 minutes a month
Compuware buys auto industry hub Covisint
Sunday, February 08, 2004
Compuware buys auto industry hub Covisint
Software and services vendor Compuware Corp. announced Thursday plans to acquire Michigan neighbor Covisint LLC, an automotive industry e-services firm. Financial terms of the deal were not disclosed, but Compuware said it expects the acquisition to close within 30 days.
SLAs not necessarily guaranteed with MPLS
Tuesday, June 03, 2003
SLAs not necessarily guaranteed with MPLS
The promise of end-to-end quality of service from MPLS VPNs may be just a myth if your service traverses more than one network.
Johnson: How to pick a Web hosting provider
Thursday, April 03, 2003
Johnson: How to pick a Web hosting provider
Plenty of companies are looking to outside providers to host their Web sites, which is why the Web hosting market reportedly is growing at a healthy clip.
How to pick a Web hosting provider
Sunday, March 16, 2003
How to pick a Web hosting provider
Plenty of companies are looking to outside providers to host their Web sites, which is why the Web hosting market reportedly is growing at a healthy clip.
Car makers rev up new e-commerce initiatives
Monday, September 02, 2002
Car makers rev up new e-commerce initiatives
When it comes to e-commerce, the Big Three U.S. automakers see bumps aplenty in the coming months.
Add bandwidth or simply optimize? You make the call
Thursday, June 27, 2002
Add bandwidth or simply optimize? You make the call
Brian Tolly: Add bandwidth or simply optimize? You make the call As I walked the aisles at the recent NetWorld+Interop 2002 Las Vegas, I observed that the show floor definitely was not as busy as years gone by and that vendors took a much more tame approach to peddling their wares.
Jim Duffy: SuperNet was really DismalNet
Thursday, February 21, 2002
Jim Duffy: SuperNet was really DismalNet
Attendees were scarce — conference session rooms were straining to be even half-full, and the exhibition floor was virtually inactive. Eerily unbusy.
Providers add business-class DSL options
Monday, February 18, 2002
Providers add business-class DSL options
Residential customers still buy the majority of DSL connections, but U.S. providers are enhancing their DSL offerings to make the technology more appealing to business users.
Next stop: directory services
Thursday, March 11, 1999
Next stop: directory services
A few steps beyond policy-based network management is the road to managing through a directory services domain and the move to service-level management.
Don’t overbuy ’net bandwidth
Thursday, February 25, 1999
Don’t overbuy ’net bandwidth
A client was saying, “We’re finally getting on the Internet, and we’re going to start with two T-1 lines.” I was astounded.
Service-level management an internal affair
Thursday, February 11, 1999
Service-level management an internal affair
Corporate service-level management is increasingly becoming an inward-looking activity, according to John McConnell, network analyst and president of Boulder, Colo.-based McConnell Consulting Inc.
 1