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Friday, February 08, 2008
Canadian government tackles demographic crunch The public sector faces some major challenges in replenishing its aging ranks, particularly in attracting young IT professionals to public service as university enrolments in computer science continue their steady decline.
Friday, November 02, 2007
Elected officials' role in a citizen-centric world Much of the discussion around IT governance and service transformation centres on the public sector's internal architecture. The undertone of such conversations is technological organizational innovation. Interesting to note that despite this being government, politics has no role - elected officials apparently not required.
Tuesday, March 20, 2007
Part 2 of Spotlight on Donna Achimov of Service Canada In Part 1 of InterGovWorld's Spotlight on Donna Achimov of Service Canada, we discussed read-to-me access to information and how a degree in journalism kickstarted a degree in public sector management. In Part 2, we look at how focus-testing can finetune services for citizens, how Service Canada employees stay connected even when they're way up North, and how being a "techie" can help if you want to work in the public sector.
Monday, December 11, 2006
The politics of digital identities Nearly a decade ago, many of us atended our first conference session on identity and security, perhaps a PKI presentation, and promptly nodded off.
Tuesday, December 05, 2006
The politics of digital identities Nearly a decade ago, many of us atended our first conference session on identity and security, perhaps a PKI presentation, and promptly nodded off.
Tuesday, January 31, 2006
And the formula is... lt seems to be everywhere – which is ironic, under the circumstances. That would be the BlackBerry, which has become ubiquitous in government. So ubiquitous, in fact, that it’s hard to believe that wireless and mobility technology in government is really just in its infancy.
Tuesday, January 31, 2006
e-Government at the crossroads As Stephen Harper’s Conservatives prepare to take office in Ottawa, many in technology circles are asking themselves: what will this new leader and his team have in store for e-government in Canada? 
Tuesday, December 06, 2005
Q and A | Jim Alexander These days, Jim Alexander is acting Chief Information Officer with the federal government’s Treasury Board Secretariat. It’s a position that lies near the heart of federal policy management, which makes it a long way from his start in the public service as a meteorologist, in the mid-1970s. The route between took him through assignments managing information technology for the federal weather service, heading information technology operations with Environment Canada and, in 1999, moving to Treasury Board to lead the development of what became the infrastructure for Government On-Line. He recently talked with CGR writer Chris Bishop about aspects of the federal high technology operation. Excerpts from their conversation follow.
Wednesday, October 05, 2005
Cradle to the grave getting an overhaul Parents of babies born in Ontario will be able to register births online, apply for a birth certificate and ask for a Social Insurance number all at once, come fall — thanks to a new electronic service delivery project. Service Canada is working with Ontario’s Ministry of Consumer and Business Services to update the birth and death registration process, in a model the federal government hopes other jurisdictions will also adopt.
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