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Thursday, July 03, 2008
A users’ guide to CRM software An analyst praises Salesforce.com’s software-as-a-service for its ease of use while SAP’s on-premise offering is doing better than its Saas version. Here is a sampling of the major customer relationship management products on the market 
Thursday, October 03, 2002
Wireless revolution victim of bad timing At a recent Yankee Group conference, forecasts were made about the future of the mobile industry. Among these, analysts predicted that by 2005 more than 42 million people in the enterprise will wirelessly exchange e-mails and manage other data applications.
Thursday, September 19, 2002
Trigger needed to push wireless solutions At a recent Yankee Group conference, forecasts were made about the future of the mobile industry.
Sunday, November 04, 2001
Extending CRM Customizing CRM software can be expensive, difficult and time-consuming. However, for companies that need to preserve a competitive advantage, adding vertical-market features or exploiting homegrown technology may make sense.
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