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Lessons from the Phoenix HR/payroll system fiasco

The long-running story of the ailing Phoenix payment system is a critical case study for CIOs contemplating overhauling applications in the portfolio of systems...

Federal government encountered “unanticipated complexity” in rolling out payroll system

Intended to save money via a centralized operating model, the federal government is still having issues as it seeks to implement the Phoenix payment system for its more than 300,000 public servants

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