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About Outsourcing


Outsourcing refers to the practice of contracting with a third-party supplier to undertake work that was, or might otherwise be performed in house. Outsourcing may involve a single project, but more often refers to a complete ongoing function such as help desk or network management. Outsourcing is commonly undertaken to reduce or control operating costs, to gain access to specific skills or capabilities, or simply to reduce the management headache of functions that are not a core competence.

Articles Tagged - About Outsourcing

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3Com to outsource manufacturing, cuts jobs
Wednesday, September 17, 2003
3Com to outsource manufacturing, cuts jobs
3Com Corp. will outsource all of its manufacturing in an effort to further reduce costs, resulting in up to 1,000 job cuts, the network hardware maker recently announced.
Gateway plans 850 additional manufacturing layoffs
Wednesday, September 17, 2003
Gateway plans 850 additional manufacturing layoffs
Gateway Inc. will cut 850 manufacturing jobs in addition to the 450 announced at the beginning of September, and further layoffs will come later this year, the firm recently announced.
Outsourcing guide: Vietnam
Monday, September 15, 2003
Outsourcing guide: Vietnam
As an outsourcing location, Vietnam is about 10 years behind India. It has attracted attention because its education systems are good, but its graduates lack adequate English proficiency. Telecommunications, power and buildings need improvement, and uncertainty about the region's stability remains.
Modest recovery in IT spending: survey
Friday, August 08, 2003
Modest recovery in IT spending: survey
Half of those polled say they'll spend more during the remainder of 2003.
Bell Canada and CGI extend outsourcing agreement
Friday, July 25, 2003
Bell Canada and CGI extend outsourcing agreement
BCE Inc. and CGI Group Inc. announced on Thursday plans to extend their current information systems and IT outsourcing agreement.
Managed services gets boosted by BI
Friday, July 25, 2003
Managed services gets boosted by BI
Expanding on traditional outsourcing arrangements and focusing on improvements across the enterprise is what NCR Canada says makes its new business intelligence (BI) managed services stand out from the pack.
Two insurers select own solutions
Tuesday, June 17, 2003
Two insurers select own solutions
In a time of ever increasing technological complexity, some companies in the financial services industry are looking to outsource whole departments while others are more apt to ‘out-task’ only certain things.
Sourcing vendors expand beyond Global 500
Monday, June 16, 2003
Sourcing vendors expand beyond Global 500
A survey released in April reveals that business process outsourcing (BPO) vendors are expanding their offerings to smaller companies, bringing BPO outsourcing beyond the realm of only the large corporations.
Masters of their own house
Friday, May 30, 2003
Masters of their own house
Richard Fung is currently enjoying what he calls the “post-retirement” stage of his career. An IT industry veteran with nearly 35 years of experience, Fung has witnessed many changes, including the incredible boom in the late 1990s — and the subsequent bust.
Ontario CIOs eye wireless, IM and…nanotech
Thursday, May 01, 2003
Ontario CIOs eye wireless, IM and…nanotech
Governments need to be diligent in tracking technology trends in order to provide the right applications and services to citizens at the right time, Ontario’s chief technology officer told delegates at a recent roundtable meeting.
IDC: Global systems integration services market still growing
Monday, April 21, 2003
IDC: Global systems integration services market still growing
While the double-digit growth seen in the systems integration (SI) services market is a thing of the past, IDC Ltd. in Framingham, Mass., released a report Tuesday indicating this market will start to recover in the second half of 2003, and will grow six per cent in 2004.
Storage infrastructure gets a management blanket
Thursday, April 17, 2003
Storage infrastructure gets a management blanket
When performance issues became a concern for HP Services and it seemed as though its infrastructure was stretched to the limit, the company went looking for a way to increase capacity.
A six-part strategy to step up security
Thursday, April 03, 2003
A six-part strategy to step up security
Companies have recently been curtailing their IT spending, but there is a hidden cost. For years security was an afterthought and as a result lagged far behind the rest of IT in dollars spent. The result today is less than ideal corporate security and little money directed at fixing the problem.
Ghana jumps into BPO
Thursday, April 03, 2003
Ghana jumps into BPO
The West African nation of Ghana is looking to offshore business process outsourcing (BPO) to diversify the revenue stream for the country's economy.
Ghana jumps into BPO
Sunday, March 30, 2003
Ghana jumps into BPO
The West African nation of Ghana is looking to offshore business process outsourcing (BPO) to diversify the revenue stream for the country's economy.
Getronics to sell non-core businesses
Monday, March 24, 2003
Getronics to sell non-core businesses
Getronics NV will sell off select assets to reduce its debt and restore the confidence of customers and the financial marketsthe Dutch IT services provider said Friday.
Defending the digital frontier
Thursday, March 20, 2003
Defending the digital frontier
Lately companies have been curtailing their IT spending, but there is a hidden cost. For years security was an afterthought and as a result lagged far behind the rest of IT in dollars spent. The result today is less than ideal corporate security and little money directed at fixing the problem.
Greg Enright : Outsourcees cook up a plan
Thursday, March 06, 2003
Greg Enright : Outsourcees cook up a plan
Service providers look to sell the whole bundle, not just one piece.
Support grows for offshore outsourcing
Thursday, March 06, 2003
Support grows for offshore outsourcing
As chief information officers and IT managers continue to grapple with tight budgets and seek to lower costs, they are increasingly resorting to offshore outsourcing, Gartner Inc.'s Dataquest Inc. division said recently.
IBM Canada and National Bank Financial get closer
Monday, March 03, 2003
IBM Canada and National Bank Financial get closer
The Canadian outsourcing market showed no indication of slowing down on Tuesday as IBM Canada Ltd. announced it has inked a $200-million, eight-year deal with the National Bank Financial, a subsidiary of the National Bank of Canada, to manage its IT operations.
Firm predicts IT jobs are moving to outsourcing
Thursday, February 06, 2003
Firm predicts IT jobs are moving to outsourcing
As many as 35 per cent to 45 per cent of U.S. and Canadian IT workers will find themselves replaced by contractors, consultants, offshore technicians and part-time workers by 2005, according to a report issued this week by New Canaan, Conn.-based Foote Partners LLC.
Offshore outsourcing gains steam
Thursday, January 30, 2003
Offshore outsourcing gains steam
As chief information officers and IT managers continue to grapple with tight budgets and seek to lower costs, they are increasingly resorting to offshore outsourcing, Gartner Inc.'s Dataquest Inc. division said Thursday.
Telcos pitch outsourcing to enterprises
Thursday, October 31, 2002
Telcos pitch outsourcing to enterprises
For the Canadian Department of National Defence, personnel and budget cuts were reasons to take a look at telecom outsourcing. The department was also anticipating an increase in bandwidth demand.
The New Shape Of CRM Projects
Thursday, October 31, 2002
The New Shape Of CRM Projects
Here’s a riddle: what costs US$100 million and doesn’t work 70 per cent of the time? Answer: a customer relationship management system.
Telcos pitch outsourcing to enterprises
Thursday, October 31, 2002
Telcos pitch outsourcing to enterprises
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